Consultation on Residents’ Views on 101 and 999 services

Residents of Thames Valley are being asked to participate in a survey to tell police chiefs about their experiences of the 101 and 999 services, as well as preferences for future modes of contact.

The survey runs until midnight on Sunday, June 26th, and can be completed by clicking on this link: https://www.smartsurvey.co.uk/s/CrimeReporting-National-Public-Contact-Survey-APCC/

A series of questions tests participants’ understanding of emergency and non-emergency reporting systems, as well as newly emerging ways of contacting the police, like web chat, online forms and messaging over social media.

The survey, run by the Association of Police and Crime Commissioners, will help inform police forces, the Home Office and local commissioners on any challenges around reporting to the police and assist in forming plans for the future.

You can read the comments of Matthew Barber, Police & Crime Commissioner for Thames Valley, here:

https://matthewbarber.co.uk/news/help-shape-the-future-of-reporting-crime-by-completing-the-police-contact-survey