Surveys – what’s the point?
Thursday, November 14th, 2019
Since the Internet has made it easy to conduct online polls and surveys, we have become increasingly used to being bombarded.
‘Survey fatigue’ is now a recognised phenomenon, characterised in two main ways: overwhelmed by the sheer volume of requests for feedback or opinion, the target audience declines to participate; or having started, but faced by a poorly designed and over-long survey, respondents fail to complete or lose interest, rush responses and give inaccurate data. There is also an understandable scepticism, that many surveys are just ‘box ticking’ exercises.
Ahead of Chiltern Community Forum’s quarterly priority setting meetings, surveys of Chiltern residents are held, including one for under-18’s.
With more than 90,000 residents in Chiltern, it would be lovely to report that our responses number in the thousands, but they don’t – yet.
Between the Forum, CDC’s Community Safety team and Thames Valley Police, we try to reach out to as many residents and organisations as we can. And we seek to avoid the main traps which contribute to survey fatigue. Our surveys are designed to be:
Relevant to respondents – ‘what’s in it for me?’
We can reassure residents that results and comments are processed promptly, and acted on. Under the Police Reform and Social Responsibility Act 2011, a chief officer of police must make arrangements to obtain the views of persons within each neighbourhood about crime and disorder, to provide information about policing in that neighbourhood, and arrange for regular meetings between residents and police officers with responsibility for supervising or carrying out policing in that neighbourhood. Thus Forum surveys and meetings have a statutory basis, and resultant choices are taken seriously as a basis for the coming quarter’s top neighbourhood policing priorities. The forum meetings also give the public and Police an opportunity to discuss priorities in an informed way.
Short and uncomplicated
There are two questions – what are your top 3 concerns, and where do you live? And there’s one area for comment. Responses are anonymous.
Below are the priorities that have been set at the meetings of Chiltern Community Forum since its inception. Not all have been in the top 3 of that quarter’s survey. You can see all 22 priorities either by opening the survey, or on our Priorities page. Please tell us what YOU think – every vote and comment counts!
The dedicated youth survey – for respondents aged under 18 – can be accessed through the embedded survey below, or via the following link: https://www.smartsurvey.co.uk/s/youthsurveyNov2019/
The general residents’ survey can be completed through the embedded survey below, or accessed via the following link: https://www.smartsurvey.co.uk/s/ChilternadultsurveyNovember2019/
Other Recent Posts
Friday, August 7th, 2020
WHY it is important to report crime and concerns: we can do more to help focus Policing support and attention on our own locality, and even help in the fight against broader crime. Read More...
Monday, June 27th, 2022
All residents are invited to participate in the Forum’s survey of residents’ concerns and the July 12th open meeting with representatives of Thames Valley Police. Read More...
Friday, June 24th, 2022
Congratulations to Sergeant Dan Ryder, awarded community officer of the year at TVP’s community Policing awards 2022. Read More...
Monday, June 20th, 2022
A new South Buckinghamshire local policing area (LPA) has been formed by amalgamating our former Chiltern & South Bucks policing area with Wycombe policing area. Read More...
Friday, June 17th, 2022
The official Annual Report for 2021/22 from Thames Valley Police and Crime Commissioner. Read More...
Thursday, June 16th, 2022
The Forum would like to thank Inspector Richard Vine for his consistent support and encouragement of the Forum and its efforts over the past four years. Read More...
Thursday, June 9th, 2022
The Chesham neighbourhood team has moved to a new permanent office location within Chesham library Read More...